Customer Testimonials
The service department is the worst I’ve dealt with. They have replaced the wrong parts, forgot they had my car, never yet called for any kind of update (even when they say they will), etc… Chuck, a service advisor, is rude. He has even told me my problem was “normal” before ever seeing my vehicle. Random hard shifts are not normal for a $60k Rubicon with under 30k miles. Unfortunately I have a few other dealings with Krebs service department and sales team, that are similar.
Bought used 2009 Jeep G C (with 68,199 miles) from Krebs on Sept. 21, 2021. Before I got home, the check engine light was on. Took it back & they ran tests & all checked ok, so they cleared the code. Again, before I got home, the check engine (mil) light was back on. I called many times, and neither my salesman nor the manager was "in". I now also have a low tire pressure warning light on most of the time. The last time my son tried to put air in a tire, the valve stem broke off & cost me $70 ...
Brought my 2019 Jeep Grand Cherokee in with issues related to heating system and battery (both fairly serious issues in early January winter weather). Left with a set of new brakes and two "fixes" that fixed nothing. Their lack of due diligence nearly immediately cost me more time, money, and headache to address the ongoing issues. Would not recommend.
Don, in service, has Always provided FIVE STAR SERVICE every time my vehicle has needed maintenance or warranty repairs. I am provided a loaner or they rent me a Chrysler product locally if theirs isn't available for my Chrysler Certified coverage repair. I have never met an easier- going person to deal with. He has personally and immediately gone above and beyond for me any time my situation has asked for it. Don is a true asset to that dealership and he is the reason I come back to Krebs for ALL of my service work. He is also ...
The best experience my husband and I ever had at a dealership. Each employee was kind, knowledgeable and just good people. The sales manager Amanda made the process enjoyable!! My family will never go anywhere else when purchasing a car or truck.
I went in to look at a new 2020 Dodge Ram 1500. Jake Heintz was very polite and professional. At other dealerships I was looked at differently being a woman whom is purchasing a truck. I was not made to feel that at Kreb's. Thanks, Jake!
First Kevin Iannelli, he was the best ever salesman out of the 3 dealers I visited. THANK YOU KEVIN. I had an unbelievable experience working with him. Krebs was the nicest dealer I visited. I would buy from them again and recommend them for their professionalism and what a trade-in deal. Thank You Krebs!!!! Janice Bartone
Seems they can't fix even simple repairs (windshield washer pump) and really hat if you have warranty work. Won't ever use again period.
Chris Krebs and his team were great got me truck from another dealer and worked me a great deal .The whole experience quick and painless.
You couldn't ask for a better team to work with. Best service and prices around. Large inventory to choose from. Always goes out of their way for their customers
I went in to see about leasing a vehicle a few years ago and got what I thought was a decent deal. I expressed some concern about 12k a year not being enough and the salesman told me not to worry, "I get people out of leases early all the time". He said that as long as I had less than a year it would not be a problem. Well, here I am, less than a year and close to my mile allotment and its a problem. He failed to tell me that "getting me out of ...
This is my third vehicle purchased from Krebs. Excellent team to work with, well taken care of. Service team is always friendly and makes a person feel their business is appreciated.
I found the truck that I was looking for at Krebs Chrysler Jeep Dodge Ram. My salesman was very knowledgeable and professional along with the finance dept staff. Overall, a very good experience. I would highly recommend this dealership. A pleasure to do business with.
This is my second vehicle I have purchased from Krebs Chrysler Jeep Dodge and they have taken Great care of me both times. I was specific on the car I wanted, the color and equipment and they were able to get me the exact car I wanted in a suitable time span. The business manager explained everything to me in detail and I am ecstatic about the purchase of my Brand New 2015 Chrysler 300. I recommend anyone in need of a car go over to Krebs Chrysler Jeep Dodge! You will not be mad!
Just purchased my first new car and the friendly people at Krebs Chrysler Jeep Dodge Ram made this the most seamless and easy process. I am in love with my 2015 Dodge Ram 1500 Express Special Black Edition. I HIGHLY recommend this dealership to anyone. They are awesome. If you are in the market for a new car/truck please stop by Krebs Chrysler Jeep Dodge Ram, they will make you feel good and get you into a great vehicle.
I was referred here by a friend of mine to buy a New Jeep which I loved the style and features but was unable to afford the monthly payment even with the low interest rate I was approved for. So the salesmen suggested looking at their certified used lot and I was able to find a few models I feel in love with. The salesman was helpful and pushy, providing the details I needed to make the right selection based on features and price range I needed.